FAQ

Below are some frequently asked questions regarding Turning Point. If you require additional information or have questions not addressed here, please call 1-800-342-1075 or 229-985-4815.

Is Turning Point accredited?

Yes! We are TRICARE-approved, Medicare-certified and accredited by The Joint Commission.

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What insurance options are available?

Turning Point accepts the following:

  • Medicare
  • Commercial Insurance (BCBS, UHC, CIGNA, Aetna, etc.)
  • TRICARE
  • Georgia Medicaid Managed Care
  • Self Pay
  • Our dedicated staff at Turning Point will work closely with patients and their families to investigate all payment options.

    If you have questions about services covered under your insurance, please call us at 1-800-342-1075.

    Learn more about insurance options.

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    What happens when I arrive at Turning Point?

    After you are welcomed by our staff, an evaluation begins the process, starting with a clinical interview, physical exam, psychosocial assessment and a chemical-use evaluation.

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    What type of treatment might I expect?

    The professional staff makes a recommendation explaining your options, which may consist of inpatient care, partial hospitalization, long-term residential care and/or outpatient therapy.

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    When can I arrive at Turning Point?

    We offer 24-hour service. Transportation is available.

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    What is a typical day like in the treatment program?

    Group and individual therapy sessions are scheduled to complement your treatment plan. A dining room and community areas allow for interaction with other clients.

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    What types of accommodations are available?

    All rooms are semi-private with a private bathroom and are designed to be comfortable and relaxing to allow you a place to reflect and better your recovery.

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    What ages do you accept for treatment?

    Treatment is available to males and females ages 18 and older.

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    Do you only treat alcohol and substance abuse?

    No, we have a mental health unit for patients who suffer with mental illness. Also, we are able to treat those who require “dual diagnosis” care — combining cognitive behavioral therapy with the 12-step philosophy for sobriety.

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    What happens when treatment ends?

    We provide aftercare programs in the local area or we can help link patients to community support systems in the area that they will be returning to after completing their treatment.

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